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Summary of Skills
ORGANIZED
LOGICAL
COMMUNICATOR
COLLABORATES
DESIGNS
Balances time and responsibilities
Experience managing time sensitive legal and government projects.
Works with SMEs and stakeholders to develop reports, fact sheets, manuals, guides, and informational releases.
Trained to consult with SMEs and stakeholders to assist with strategy and closing gaps.
Applies logical structure and evidence-based analysis to problem-solving.
Proven history of regulatory and compliance management.
Uses communication theories to plan, design, and write scripts, presentations, training materials, and job aids.
Studied journalism, public speaking, negotiation, and mediation in university.
Understands fundamental design principles.
As an artist, strives to effectively deliver information in a visually stimulating way.
Knowledge of Microsoft Office, Articulate, Create Studio, Canva, and other e-learning tools.
Regularly uses image, video, and audio editing tools to create materials.
BUILDS
Work Experience
Instructional Designer, e-Learning Developer, Project Manager, and Facilitator, freelance and contract work (end-to-end freelance) (id & e-learning contract projects clients include: Mars, Coursera, BMO, Github)
2018 – current
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Applying instructional theories to design, develop, and deliver various e-Learning content utilizing Storyline and Camtasia, animated and live action videos, and ILT and VILT instruction materials.
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Conducting in-person and remote English classes that target confidence, perception, critical thinking, and meaningful language usage.
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Writing learning objectives that are specific, measurable, attainable, relevant, and time-framed (SMART) to overcome language barriers in speaking, listening, reading, and writing.
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Conducting needs analysis to evaluate existing curriculum and make modifications to meet current objectives.
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Effectively liaising with stakeholders SMEs to meet project goals.
Legal Writer & Editor, freelance
2017 – 2022
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Collaborating with SMEs to write a variety of legal documents for other attorneys.
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Quickly discovering objectives and conducting research to identify applicable analysis strategies and relevant content.
ESL Instructor and Program Facilitator, Jeonnam Culinary Art Science Technical High School - South Korea
2016 – 2018
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Developed ILT cuisine-based curriculum, lectures, lesson plans, quizzes, and assessments to target students' interests, fill gaps, and further facilitate English language acquisition appropriate for culinary arts students.
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Conducted in-person English classes, that utilized objective-driven lesson planning to target learner confidence, vocabulary building, and language acquisition.
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Introduced innovative activities and teaching tools that increased student test scores and engagement.
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Oversaw a special intensive preparatory course for 10 selected students to participate in a yearly internship program in Singapore.
ESL Instructor, Yuseong Elementary School - South Korea
2015 – 2016
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Developed ILT materials, lesson plans, quizzes, and assessments based on needs analysis.
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Conducted student-centered in-person English classes, utilizing objective-driven lesson plans that encouraged students to demonstrate language acquisition via measurable output.
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Created and prepared multimedia lesson material such as PowerPoint presentations, videos, and audio learning aids for seasonal camps on cultural studies, geography, and paleontology.
Assistant General Counsel
& Freedom of Information Act (FOIA) Officer, Illinois Department of Insurance
2009 – 2014
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Coordinated legal department projects and served as team leader.
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Created new systems of management and procedural training for attorneys to ensure state and federal regulatory compliance and to maintain efficiency within the legal department.
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Conducted informational training sessions to inform senior stakeholders of regulatory changes, internal weaknesses, and measures taken to close those gaps.
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Represented the Department on the statewide Administrative Hearings Review Committee to better coordinate government employee training across agencies.
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Served as lead attorney on a critical backlog of Independent Review Appeals (IRO) to the director involving denials of medical claims; created a new process to organize and expedite IRO reviews; designed and developed instructional materials and job aids to train attorneys on the new process.
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Served as Department Prosecutor and Hearing Officer (Administrative Law Judge)—Ruled on motions, presided over hearings, and submitted formal written Opinions and Recommendations to the Director.
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Met with SMEs to investigate, discover, design, and prepare materials used in the formal process of adjudication.
Education
Applied Instructional Design Academy, Instructional Design & e-Learning Development Program
Graduated, 2022
9-month, in-depth program with one-on-one coaching covering instructional design, corporate e-learning development, end-to-end project development applying ADDIE principles, Storyline, Rise, Camtasia, and other commonly used ID authoring and development tools.
University of Illinois Chicago School of Law, Master of Law, LL.M. in Tax Law
Graduated, 2012
Course load primarily focused on Individual Federal Income Taxation and Estates & Trusts. Thesis studies, "The History and Impact of Retaliatory Tax Laws and Regulations within the Insurance Industry."
University of Illinois Chicago School of Law, Juris Doctor, JD
Graduated, 2009
General course load. I used my electives for courses in art law, copyright, taxation, insurance, and estates & trusts.
Loyola University Chicago, Bachelor of Arts in Communication Sciences
Graduated, 2004
Course load primarily focused on public speaking, group communication, mediation, a negotiation. I primarily used my electives for courses in fine arts painting and art history.
Certifications
Admitted to the Illinois Bar (2009)
TEFL (2014)
e-Learning Development Badge (2022)
Articulate Storyline Badge (2022)
Techsmith Camtasia Badge (2022)
